Privacy Policy
TicoDash Driver Privacy Policy
TicoDash Customer Privacy Policy
This Privacy Policy covers the TicoDash website (www.TicoDash.com), mobile applications, and associated services
(the "Site" and "Services"), and applies to all information collected from customers ("you," "your") by TicoDash, LLC
("TicoDash," "we," "our," or "us").
1. Changes to this Policy
TicoDash may update this Privacy Policy at any time. Changes will be posted on our website, and your continued use of
our Services indicates your agreement to those changes.
2. Your Consent
By using TicoDash, you consent to the collection, use, and disclosure of your information as described in this Policy and
in our Terms and Conditions. If you do not agree, you are not authorized to use the Site or Services.
3. Third-Party Services
We may outsource services such as:
- Email distribution
- Web hosting
- Customer support
- Analytics
- Identity and payment verificationTicoDash Driver Privacy Policy
4. What Information We Collect
a. Information You Provide:
- Name, email address, phone number
- Delivery address
- Order and payment information
- Communication history
b. Social Media
If you log in using Facebook, Google, or other services, we may access your profile data in accordance with their
policies.
c. Automatically Collected Information:
- IP address, device type, browser, OS
- Date and time of access
- Referral links
- Pages and features used
- Location data (if allowed)
5. Use of Information
We may use your data to:
- Process and fulfill orders
- Communicate with you about your account, orders, or promotions
- Improve our platform and services
- Customize user experienceTicoDash Driver Privacy Policy
- Send marketing and promotional communications
- Enforce our Terms and Conditions
- Protect our legal rights and users
6. Sharing of Information
We may share your data with:
- Delivery Drivers: name, delivery address, and order details
- Vendors and Partners: to fulfill your order
- Service Providers: analytics, hosting, customer support
- Corporate Affiliates
- Business Transfers: in case of merger, acquisition, or asset sale
- Government or Law Enforcement: if legally required
7. Cookies and Online Tracking
We and our third-party partners may use cookies to:
- Track your usage
- Customize ads and content
- Measure marketing effectiveness
8. Data Retention
We retain your data as long as your account is active and for a reasonable period thereafter to comply with legal
obligations, enforce agreements, or resolve disputes.
9. Your Choices
You can:TicoDash Driver Privacy Policy
- Update your account details at any time
- Opt out of marketing emails by using the unsubscribe link
- Adjust cookie and location sharing in your device/browser settings
- Request account deletion by contacting support@ticodash.com
10. Children's Privacy
TicoDash is not intended for children under 13, and we do not knowingly collect data from minors.
11. Data Security
We use encryption, firewalls, and access controls to protect your data. However, no system is 100% secure. Please
report any security concerns to: support@ticodash.com.
12. International Users
TicoDash operates in Costa Rica. If you access our Services from outside Costa Rica, you consent to data transfers to
and processing in Costa Rica.
13. Privacy Disputes
By using the Site, you agree that any privacy-related disputes are subject to our Terms and Conditions.
14. Contact Us
TicoDash, LLC
Puerto Viejo de Talamanca, Limón Province, Costa Rica
Email: support@ticodash.com
